Privacy Policy

Avolatus Systems LLC

Avolatus Systems LLC (“Avolatus Systems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our assessment tools, contact us, or use Avolatus Systems products and services, including Sentinel MX.

This policy applies to the Avolatus Systems website and related services operated by Avolatus Systems LLC.

01Information We Collect

We may collect the following types of information:

Information you provide directly

This may include:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Information submitted through contact forms, assessments, downloads, or service inquiries
• Information provided during product demonstrations, support requests, or business communications

Assessment and operational information

If you complete an Avolatus Systems assessment or use Sentinel MX, we may collect information related to organizational conditions, operational practices, compliance processes, safety management activities, corrective actions, training visibility, maintenance readiness, or other information you choose to provide.

Technical information

When you use our website or services, we may collect technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General usage activity

We may use cookies or similar technologies to support website functionality, analytics, security, and user experience.

02How We Use Information

We use information to:

• Respond to inquiries
• Provide assessments, reports, demonstrations, and services
• Operate, maintain, and improve our website and products
• Support Sentinel MX functionality
• Communicate with customers and prospects
• Provide customer support
• Improve operational visibility, reporting, and user experience
• Protect the security and integrity of our systems
• Comply with legal, contractual, and business obligations

We do not use customer operational data to train public artificial intelligence models.

03Customer Data Ownership

Customer data remains the property of the customer.

Avolatus Systems provides tools, records, workflows, analysis, and evidence infrastructure to help organizations improve visibility and manage information. We do not claim ownership of customer-submitted operational, compliance, safety, training, or maintenance data.

04Data Storage and Location

Avolatus Systems intends to store customer data within United States infrastructure.

For Sentinel MX, customer data is intended to be hosted using AWS infrastructure in the United States, including AWS U.S. East infrastructure, unless otherwise specified in a customer agreement.

Avolatus Systems does not intentionally transfer customer operational data outside United States infrastructure unless required by law, authorized by the customer, or necessary to provide the service under an applicable agreement.

05Data Retention

We retain customer data for the life of the applicable subscription or service relationship, unless a different retention period is required by law, contract, or written agreement.

Upon termination, customers may request export of their data, subject to the applicable subscription agreement, technical limitations, legal obligations, and any unpaid amounts or unresolved contractual requirements.

06Data Sharing

We do not sell customer data.

We may share information only as needed with:

• Service providers that support hosting, security, analytics, communications, or business operations
• Authorized customer users
• Professional advisors, such as legal, accounting, or security advisors
• Government, regulatory, or legal authorities when required by law
• Successor entities in the event of a merger, acquisition, restructuring, or sale of assets

Service providers are expected to use information only to provide services to Avolatus Systems and not for their own independent purposes.

07Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No system can be guaranteed to be completely secure. Customers remain responsible for managing user access, account credentials, internal controls, and the accuracy of information entered into Avolatus Systems products.

08Regulatory Compliance Responsibility

Avolatus Systems provides tools, records, visibility, and evidence infrastructure that support regulatory compliance.

Regulatory compliance remains the responsibility of the certificate holder, operator, repair station, or other regulated organization. Use of Avolatus Systems products or services does not guarantee compliance with FAA, DOT, OSHA, customer, contractual, or other regulatory requirements.

09Your Choices

Depending on your relationship with Avolatus Systems, you may request to:

• Access certain personal information
• Correct inaccurate information
• Request deletion of certain personal information
• Opt out of non-essential marketing communications
• Request information about how your data is used

Requests may be submitted to:

[email protected]

Some requests may be limited by legal, contractual, security, or operational requirements.

10Children’s Privacy

Avolatus Systems products and services are intended for business and professional use. We do not knowingly collect personal information from children.

11Third-Party Links

Our website may link to third-party websites, including related Avolatus companies, product pages, assessment tools, resources, or external services. We are not responsible for the privacy practices, content, or security of third-party websites.

12Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13Contact

Questions about this Privacy Policy may be sent to:

Avolatus Systems LLC

Huntsville, Alabama

Email: [email protected]