Privacy Policy

Avolatus Systems LLC

Avolatus Systems LLC (“Avolatus Systems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our assessment tools, contact us, or use Avolatus Systems products and services, including Sentinel MX.

This policy applies to the Avolatus Systems website, including the Discovery Advisor at asa.avolatus.systems, and related services operated by Avolatus Systems LLC.

01Information We Collect

We may collect the following types of information:

Information you provide directly

This may include:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Information submitted through contact forms, assessments, downloads, or service inquiries
• Information provided during product demonstrations, support requests, or business communications

Assessment and operational information

If you complete an Avolatus Systems assessment or use Sentinel MX, we may collect information related to organizational conditions, operational practices, compliance processes, safety management activities, corrective actions, training visibility, maintenance readiness, or other information you choose to provide.

Discovery Advisor

The Discovery Advisor keeps your answers in your browser, on your device, and does not send them to us unless you choose to share your summary. If you stop before finishing, stored answers are removed from your browser 24 hours after your last activity. If you request an emailed summary, we receive your name, email address, organization, optional role, and your assessment summary (not your individual answers).

Technical information

When you use our website or services, we may collect technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General usage activity

We may use cookies or similar technologies to support website functionality, analytics, security, and user experience.

02How We Use Information

We use information to:

• Respond to inquiries
• Provide assessments, reports, demonstrations, and services
• Email you the assessment summary you request and follow up with you about that assessment
• Operate, maintain, and improve our website and products
• Support Sentinel MX functionality
• Communicate with customers and prospects
• Provide customer support
• Improve operational visibility, reporting, and user experience
• Protect the security and integrity of our systems
• Comply with legal, contractual, and business obligations

We do not use customer operational data to train public artificial intelligence models.

03Customer Data Ownership

Customer data remains the property of the customer.

Avolatus Systems provides tools, records, workflows, analysis, and evidence infrastructure to help organizations improve visibility and manage information. We do not claim ownership of customer-submitted operational, compliance, safety, training, or maintenance data.

04Data Storage and Location

Avolatus Systems intends to store customer data within United States infrastructure.

For Sentinel MX, customer data is intended to be hosted using AWS infrastructure in the United States, including AWS U.S. East infrastructure, unless otherwise specified in a customer agreement.

Avolatus Systems does not intentionally transfer customer operational data outside United States infrastructure unless required by law, authorized by the customer, or necessary to provide the service under an applicable agreement.

05Data Retention

We retain customer data for the life of the applicable subscription or service relationship, unless a different retention period is required by law, contract, or written agreement.

Discovery Advisor submissions: when you share your Discovery Advisor summary with us, we keep the assessment summary for 60 days from the date you submit it and then delete it, unless you begin a service relationship with us or a longer period is required by law.

Upon termination, customers may request export of their data, subject to the applicable subscription agreement, technical limitations, legal obligations, and any unpaid amounts or unresolved contractual requirements.

06Data Sharing

We do not sell customer data.

We may share information only as needed with:

• Service providers that support hosting, security, analytics, communications, or business operations
• Authorized customer users
• Professional advisors, such as legal, accounting, or security advisors
• Government, regulatory, or legal authorities when required by law
• Successor entities in the event of a merger, acquisition, restructuring, or sale of assets

Service providers are expected to use information only to provide services to Avolatus Systems and not for their own independent purposes.

07Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No system can be guaranteed to be completely secure. Customers remain responsible for managing user access, account credentials, internal controls, and the accuracy of information entered into Avolatus Systems products.

08Regulatory Compliance Responsibility

Avolatus Systems provides tools, records, visibility, and evidence infrastructure that support regulatory compliance.

Regulatory compliance remains the responsibility of the certificate holder, operator, repair station, or other regulated organization. Use of Avolatus Systems products or services does not guarantee compliance with FAA, DOT, OSHA, customer, contractual, or other regulatory requirements.

09Your Choices

Depending on your relationship with Avolatus Systems, you may request to:

• Access certain personal information
• Correct inaccurate information
• Request deletion of certain personal information
• Opt out of non-essential marketing communications
• Request information about how your data is used

Requests may be submitted to:

[email protected]

Some requests may be limited by legal, contractual, security, or operational requirements.

10Children’s Privacy

Avolatus Systems products and services are intended for business and professional use. We do not knowingly collect personal information from children.

11Third-Party Links

Our website may link to third-party websites, including related Avolatus companies, product pages, assessment tools, resources, or external services. We are not responsible for the privacy practices, content, or security of third-party websites.

12Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13Contact

Questions about this Privacy Policy may be sent to:

Avolatus Systems LLC

Huntsville, Alabama

Email: [email protected]

14Maintenance Readiness Challenge

The Maintenance Readiness Challenge at challenge.avolatus.systems is an optional exercise offered by Avolatus Systems LLC. It does not assess, score or certify you or your organization.

Taking the Challenge

You can take the Challenge without giving us any personal information. We store your three answers, the themes they map to, the time you took the Challenge, how you arrived (for example a LinkedIn link, our website or our event booth) and a non-identifying reference such as MRC-7K3Q9P. To prevent abuse we keep a daily-changing, one-way scrambled version of your network address. We keep individual anonymous answers for 24 months and after that only monthly totals.

Booth QR code

At events, a QR code lets you open your results on your own phone. The link contains only a random code, never your name, email or answers. It must be opened within 30 minutes and stops working 24 hours after it is first opened.

Requesting your snapshot

If you ask us to email your Maintenance Readiness Snapshot, we collect your first name, work email, organization and role, and record your consent and when you gave it. We use these details to send the snapshot you requested. We store them in our customer relationship system (HighLevel) together with your Challenge results, and in the Challenge database for up to 90 days, after which they are deleted from that database.

Updates about Sentinel MX

We email you updates only if you tick the separate, optional box. You can unsubscribe at any time using the link in any email or by contacting [email protected].

What we do not do

We do not sell your information, use advertising pixels on the Challenge, or share your answers publicly. Public figures such as the number of completed challenges and answer percentages are totals and are shown only once enough people have taken part.

Your choices

To access, correct or delete your information, contact [email protected].